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Reiter's Consulting

  • Wireless Internet & Mobile Computing

    I have been analyzing wireless communications for more than 30 years. I am president of Wireless Internet & Mobile Computing, a pioneering consulting firm that helps create new and enhance existing wireless data businesses in the United States and abroad.

    Previously, I created the world's first wireless data newsletter, wireless data conference, cellular conference and FM radio subcarrier newsletter. I was instrumental in creating and developing the world's first cellular magazine.

    I also helped create and run the first association in the U.S. for the paging and mobile telephone industries.

    E-Mail: reiter@wirelessinternet.com
    Phone: 1-301-634-1586

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Saturday, October 27, 2007

Playing around briefly with the Nokia N810 Internet Tablet

Nokia - N810 Internet Tablet

During the CTIA’s Wireless I.T. & Entertainment conference in San Francisco I went to the Nokia booth and got a chance to play around with the new N810 Internet Tablet (see above).

I have an N800 (as I’ve discussed briefly on May 1), provided courtesy of Nokia through its blogger relations program, and I use it occasionally.  I’ll typically use it around my house, via WiFi, on the first floor to browse the Web, read RSS feeds and listen to stored music or podcasts or on the second floor when I’m in bed and don’t want a laptop computer.

I know some people who have the N800 love using it in conjunction with a Bluetooth folding keyboard.  The N800 + keyboard certainly doesn’t take up much space.

Big difference:  A keyboard

But many people have been asking for an attached keyboard.  So Nokia has obliged with the N810’s keyboard that slides out from behind the screen.

My initial impression from using it for perhaps ten – 15 minutes:  It’s usable, but you wouldn’t want to do much work on it.  At least, I wouldn’t.

Frankly, I’d much prefer to enter text on my RIM BlackBerrys that have a QWERTY keyboard, whether it’s the 8700 with the relatively large but slightly slippery keyboard or the 8300 or 8230 with a somewhat smaller but less slippery keyboard.  All of them are much easier to type on the than N810’s.

A few analysts and journalists have written that the top row of the N810’s keys are a bit too close to the top of the display and that makes it difficult to type.  That’s true, but in the few minutes I used the keyboard I didn’t find that was a major problem and I’d probably get used to it.

A bit difficult to depress, shallow travel

My main complaint is the keys are a bit too difficult to depress (I prefer a lighter touch) and are very shallow.  I can understand the tradeoffs:  Keys with a lighter touch might be too easy to accidentally press and if there was more key travel the keyboard would have to be thicker.

Frankly, I would have preferred the tradeoff.  I can certainly see where using a keyboard could come in handy.  But the N810, like the N800, has a large on-screen keyboard that isn’t bad to use….considering that it’s a virtual keyboard.

For quick notes, entering URLs and the like, the N810’s keyboard is good enough and it’s certainly convenient — just like the similar, but slightly smaller QWERTY keyboards on clamshell-type cellular phones. 

Still use a Bluetooth keyboard?

But if you want to write more than a paragraph or two, I think most people would prefer a much better keyboard.  Indeed, I suspect that a fair number of people who like the N800 with an external Bluetooth keyboard will still want to carry the external keyboard.

The N810 includes a predictive text capability when you’re using the slide-out keyboard.  As you enter the first few letters of a word, word choices are displayed on the screen. 

To select the word you touch it, rather than using the keyboard.  It seems unnatural to have to touch the screen rather than using the keyboard, but I think it might be the best choice for selecting the right word quickly, rather than having to use a keyboard cursor key, as an example, to move among the choices and then press “enter” to select.

More info.

If you’d like more information, the Internet Tablet Talk forums have a thread with comments about the keyboard, although relatively people even have used the N810.  It’s not going to be commercially available in the United States until November.

Based on my very brief use of the N810 I much prefer BlackBerrys for entering text.  But BlackBerrys don’t have the N810’s 4.13" WVGA display (800 x 480 pixels), that’s larger than the Apple iPhone’s.  A large screen makes a big difference when reading text or watching videos.

Other features

The N810’s speaker and audio software is, I believe, somewhat better than the N800’s.  The N810 also is bundled with GPS, although I didn’t test that.

The N800 had a swivel VGA camera, designed primarily for video calls.  The N810 also has a VGA camera, but it’s attached so the front of the screen so it can only point one way.

The N810, like the N800, is designed to be used wirelessly with either WiFi (802.11b/g) or connected via Bluetooth or a cable to a cellular phone.  It would be interesting if a next generation N8xx or N9xx would be bundled with cellular or another wireless technology, such as WiMAX.

N810 versus iPhone

Some people who have wondered about such a “bundling” have suggested the Internet Tablet could be an iPhone competitor (almost every new wireless product seems to be a potential iPhone competitor — and none are, yet). 

But it will take more than another radio or even an integrated keyboard for the Internet Tablet to approach the usability and sexiness of the current iPhone, let alone the second and third generation iPhones.

One last note:  I have been told that N800 owners would be able to download a software upgrade when the N810 is available, in order to get some enhancements that are bundled with the newer device.  But I haven’t confirmed this.

So, these are some brief comments about the N810.  If I’m able to get one to test, I’ll write more.

Wednesday, October 03, 2007

RIM announces BlackBerry Unite for family/SOHO PC file, PIM sharing

I just finished watching a WebEx briefing where Research in Motion (RIM) announced a fascinating and valuable new “sharing” product — BlackBerry Unite — for consumers and small/home offices for a maximum of five people (see below).

RIM - BlackBerry Unite - multiple market capabilities - family + soho slide

The service will be launched in Spain by Telefonica Espana (see below) with the new BlackBerry Pearl 8120 (two megapixel camera, WiFi), but look for it in the United States and around the world in the months to come.  RIM says BlackBerry Unite software will be a free download and is compatible with BlackBerry 88xx, 87xx, 83xx and 81xx series devices (I have three of those four).

RIM - BlackBerry Unite - Telefonica

In essence, families and small business employees may share calendars, contacts, bookmarks and computer files on home or office PCs — with an always-on computer connection.  Computer files that can be shared include documents, music, photos and videos (see below).

RIM - BlackBerry Unite - SOHO - Connect - Collaborate - Protect - slide

Saving, backing up

The files that are downloaded may be saved on the BlackBerry, but they cannot be edited unless the user has installed other third party software on the handset.  Of course, RIM is always working on adding capabilities to its devices.

Files, contacts, photos, etc. that have been created on the BlackBerry may be backed up to the Unite server via a USB cable, a cellular connection (EDGE) or WiFi, if the handset includes WiFi.  Over-the-air backup is a great service for ensuring your data is safe as well as for the convenience.

Corporations with the BlackBerry Enterprise Server (BES) already have backup capability because data on the handset and corporate server is synchronized.  Also, companies with the BES may install Unite so employees may use both BES and Unite on their handsets.

Security features

In addition, BlackBerry Unite has security functions that enable parents and employers to restrict specific capabilities on BlackBerrys, such as browsing certain Web sites or restricting long distance calls.  Also, for phones that are stolen, users may create a new password as well as either remotely locking the device or wiping out all the data.

What I like about Unite (based on the briefing) is it brings some of the back office capabilities of corporations to consumers and small businesses.  And, it does so in a single, integrated package that, I assume, will be easy to configure and use.

I haven’t used Unite, but I hope to do so within a month or so.

Not for everyone

Of course, Unite isn’t perfect or advisable for certain users.  For example, the service requires a desktop (or laptop) PC where the software resides as well as an always-on broadband connection for polling e-mail messages. 

So if you turn off your computer at night or when you’re away for days, Unite isn’t for you.  You’ll need to stick with (or sign up for) the BES, or the BlackBerry Internet Service (BIS) that’s geared more for individuals

Also, the service’s calendar and phone book sharing feature doesn’t integrate with Microsoft Outlook or any similar software.  I suspect that for some people who live in Outlook, this could be a deal-breaker because they wouldn’t want to duplicate entries on the Unite server.

In addition, Unite is limited to five employees so that leaves out larger companies, unless they want to establish information sharing among groups no larger than five.  And for you Apple Mac users, forget it; unfortunately Unite works only with Microsoft Windows XP or Vista.

However, during the briefing RIM said the company is getting more involved with developing software for the Mac so I guess one should stay tuned for Mac support in the future.

A good solution for many

Overall, though, Unite looks like an excellent new service from RIM that is leveraging its in-house expertise to provide cellular operators with new ways to differentiate their offerings. 

RIM already is working on version 2.0 so it seems the Unite will be a dynamic platform as the company rolls out new capabilities in the future.

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